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Archive for Март, 2010

Trade Show Banners: Right On Target

Среда, Март 31st, 2010

Trade Show Banners: Right On Target

Wouldn’t it be great if every prospective customer you had came right out and said, “Here’s what is most important to my company; and here’s what I need your product to do for me’? That would definitely increase your closing ratio.

Usually, however, discovering a customer’s hot buttons is not quite that simple. You have to create an enticement before you can get through it and push that button.

One way to do this is through the use of banners. Banners are flag-like pi…

Keywords:
trade show banners,trade shows

Wouldn’t it be great if every prospective customer you had came right out and said, “Here’s what is most important to my company; and here’s what I need your product to do for me’? That would definitely increase your closing ratio.

Usually, however, discovering a customer’s hot buttons is not quite that simple. You have to create an enticement before you can get through it and push that button.

One way to do this is through the use of banners. Banners are flag-like pieces of cloth bearing an emblem, badge, catchphrase, or other types of message. These banners are commonly geared into catching the audience’s attention.

Banners come in different sizes and form. Some of the types of banners are heraldic, church, advertising, protest, and trade show banners.

Among them, the trade show banners are the type that is more dominant nowadays, aside from the advertising banners which is also one of the main advertising materials.

Trade show banners are gradually increasing its function because a lot of businesses found out that it has an awe-inspiring effect to their audience. Trade show banners create such visual phenomenon in the event that people can’t help but notice.

Usually, a trade show banner, as its name implies, are used in trade shows. These trade shows are presentations coordinated by a company or group of companies in a particular trade. Normally, the event is focused on showing off and exhibiting their services. It is also used when launching the new products of the company.

In order to have a marvellous visual aid of the event, companies utilize trade show banners. Creatively made, this one type of display serves as an emblem for their products.

Moreover, in order to fully maximize its function, there are accessories that should tag along trade show banners. These things are “must-haves’ for every trade show so as to ensure the protection of the trade show banner. These are:

1. Trade show banner stands.

Stands are utilized for ease in assembling the trade show banners. It can be displayed in any place with a snap. And because trade show banner stands are manageable, they can be easily tagged along. It is also convertible. It can adapt in many instances whenever the trade show calls for it. It can be displayed as a “tabletop display” or placed alongside two banners so as to reflect a larger agnostic trade show exhibits.

With a perfect combination of trade show banners and stands creatively made with lively graphic images, these items can display your products in such an extraordinary way. Trade show banners and stands can alone speak for themselves..

2. Trade show banner graphic cases.

Because trade show banners are usually carried along and are not permanent displays, it has to be protected from wear and tear by using graphic cases. These graphic cases are specifically designed to safeguard the trade show banners from any cuts and scratches.

With these excellent graphic cases, you are guaranteed that your trade show banners will always be on top condition, before and after the show.

However, before you start with your trade show, you should decide whether you would display your trade show banner as a table-top, or panel display.

For trade shows that have limited space, you may utilize the table-top trade show banners. It can be displayed on top of a table or in any place where it can stand. Table-top type of banners are very convenient to use because they are manageable and easy to travel with.

For quick assemblies and set-ups, you can also use the pop-up trade show banner display. These pop-up displays are effective when you want to quickly but precisely exhibit your trade show banners.

Or, if you want to have a more customized look, you may use the panel displays. Because it is made up of “unfolding panels” it can be easily converted from table-top to a full height trade show banner. It is ideal for bigger displays and exhibits.

Indeed, these different ways in exhibiting trade show banners are a must for every company that would wish to conduct a trade show. These items are great in adding more zest to the event.

With all of these things incorporated in your company’s trade show, you are right on target.

How To Get Free Publicity For Your Home Based Business

Среда, Март 31st, 2010

How To Get Free Publicity For Your Home Based Business

If you are just starting a new business or simply operating one on a budget, there are a lot of ways to get free publicity for your home based business. Not everyone can afford an aggressive marketing or advertising campaign. Lets face it – advertising is expensive. In fact, for many business, advertising is the largest expense that they incur. This is especially true of home based businesses due, in part, because there are not many additional expenses for a business operated…

Keywords:
how to start your own business, home business, starting your own business, home party business, pass

If you are just starting a new business or simply operating one on a budget, there are a lot of ways to get free publicity for your home based business. Not everyone can afford an aggressive marketing or advertising campaign. Lets face it – advertising is expensive. In fact, for many business, advertising is the largest expense that they incur. This is especially true of home based businesses due, in part, because there are not many additional expenses for a business operated in the home.

In order for customers to find you, they must first be made aware that your company exists. One such way to get free publicity for your home based business includes the distribution of a press release. A well-written press release will be one page or less in length. It will offer the basics – who, what, when and where. In order for your press release to gain publication, your business must be noteworthy or be hosting something that is of interest to the public. For example, if you are launching a home based business and would like to share your story, this would make a great press release. If your business is launching a new website, promotion or product line, these would provide for good quality news as well. In order for a press release to be printed, you must include a contact name, address and telephone number at the top of the page. Press releases can be mailed, faxed or e-mailed to newspapers, magazines and local trade publications. This is a terrific way to get free publicity for your home based business.

If you are operating a home based business, its likely that you will also have a website. The internet is a gateway to a world of potential customers so, if you haven’t already, now is the time to launch a new website. Promoting your spot on the world wide web is an excellent way to get free publicity. If you sell collectibles, then you will want the major search engines to list your site high in the rankings for that keyword. It’s important to be ranked well on search engines so that customers may find your website, so make sure that your site is generous in its use of keywords, contains active links and is updated with new content regularly. Search engine rankings are one of the greatest ways to get free publicity for your home based business, especially if that business is primarily web-based.

In addition to the methods above, many webmasters are finding that article marketing can provide a powerhouse of traffic to their website. And, after all, each new visitor is a potential customer. If you are an expert in your business field, write a brief article about it. There are people who may be interested in reading what you have to say, so make sure that your article is informative. At the bottom of the feature, include a brief paragraph with your name, brief biography about you or your business, along with the business name and website address. After submitting this article to one of the many article marketing websites, other webmasters may pick up your content for use on their site. The more distribution your article receives, the more potential you will have for more traffic to your own website.

Just as there are plenty of ways to gain paid advertising, there are many ways to get free publicity for your home based business. Publicity doesn’t have to cost a fortune and, for those who are truly creative, it may not even cost a penny.

Operational Risk Management Awareness

Среда, Март 31st, 2010

Operational Risk Management Awareness

This article explains Operational Risk Management and how it is useful.

Keywords:
ORM, operational, risk, management, manage

The term Operational Risk Management (ORM) is not new. It has been tossed about in businesses across North America for the last several years. ORM and the oft associated term Enterprise Risk Management (ERM) have generally been used as corporate buzzwords, business culture idioms referenced in board meetings and articulated during presentations. Recent developments, such as the creation of the Sarbanes-Oxley (SOX) Act in 2002 in response to growing financial scandals in the U.S., have brought Operational Risk Management, Enterprise Risk Management and related concepts from the backrooms to the forefront of corporate America.

The inescapable reality is that every single day businesses incur losses and experience operational disruptions due to failures by employees, incorrect implementation of processes and technologies as well as wilful disobedience to internal controls. These losses may be manifest in the form of uncollectible receivables from disappointed clients, lost sales due to call centre failures or unproductive employee downtime when computer systems are unavailable, or a host of other potential problems. While most businesses have developed ad hoc methods of dealing with such losses in the past, legislation (such as SOX and the Basel Accord) has made standardized compliance procedures much more complex. Thankfully, just as these new rules have given rise to increased awareness of ORM/ERM, new tools (including Risk Management software) have been developed to aid compliance efforts.

The new regime of Sarbanes-Oxley, under the direction of the Public Company Accounting Oversight Board (PCAOB) which is in turn accountable to the Security and Exchange Commission (SEC), has undoubtedly benefited the business world by providing a foundation from which to decrease corporate fraud. However, the complexity and associated technical, labour and administrative costs posed to business is also considerable. The realities of both individually large and collectively mundane errors resulting in loss, as well as the newly regulated reporting of those losses, affect virtually all areas of every business each and every day. Therefore, it is in each company’s best interest to simultaneously find ways to cut losses while keeping regulatory compliance costs down. Hence the rebirth of Operational Risk Management/Enterprise Risk Management and the new demand for Risk Management software solutions.

Traditionally, few operational losses were measured in any accounting system, and rarely were the loss incidents tracked and analyzed in any way; the time and paperwork required to do so was simply daunting. Because there was no standard legislation in place, any Risk Management software tools were often proprietary and slightly more than electronic log books at best. New technologies and attitudes have allowed loss incidents to be seen as more predictable and able to be grouped into risk categories. Proper analysis of these incidents can result in attribution to root causes which aids in mitigation. Even this beginning leads to dramatically reduced costs while achieving huge gains and strategic advantages from well crafted Operational Risk Management policies and Enterprise Risk Management procedures.

Changes in legislation, technology and attitudes related to ORM/ERM have produced not just economic gains, they have led directly to re-invigorated business innovation and even created improvements in the quality of life. For example, safety, quality and environmental related loss incidents have proven to be not only manageable and avoidable, but sound management of these issues has conferred greater advantage on those who succeeded while driving many who did not adapt out of business. While large scale corruption may have brought about regulatory changes, these changes have spurred a re-visioning of Enterprise Risk Management. Advanced Risk Management software has allowed business to more directly mitigate losses. This has resulted in a cleaner, more efficient and more competitive business environment.

In the post-SOX environment, the same social and political pressures on organizations are present. Improved attitudes and tools have encouraged the proliferation of sound Operational Risk Management to the economic and strategic benefit of those properly prepared for the journey. To find out how Paisley Consulting can help your company on that journey, whether through the provision of powerful Risk Management software or expert consultation on Enterprise Risk Management, visit www.paisleyconsulting.com.

Wheelchair Spares

Вторник, Март 30th, 2010

Wheelchair Spares

Among the important things to consider when buying wheelchair is the availability of spare parts. Anytime you need to change parts of your wheelchair make sure that they are compatible with you and your wheelchair needs.

Keywords:
wheelchair, parts, accessories

Buying a wheelchair is not merely about providing a disabled individual a means to transport himself. It’s more about integrating a disabled person into their society. And when a disabled person has the right wheelchair parts and accessories, he can continue to be a productive member of the community.

Disabled individuals who use wheelchair know that when it comes to buying a wheelchair one of the most important things to consider is the availability of spare parts. Is it easily available when you need them? Are they affordable? Because wheelchairs are used almost everyday this can cause immediate wear and tear to its parts. When this happens, it is essential that spare parts should be easily available to you.

Wheelchair parts that are often worn out include tires, upholstery, batteries and cushions. Different wheelchair tires are used in wheelchairs, so before you change your tire make sure that you are familiar with your tire type so you would not have a hard time looking for a replacement. The cushion is probably the most important accessory in a wheelchair.
Basically, cushions are used to protect the skin from pressure sores. As you are probably well aware of, pressure sores could greatly affect the person’s functional activities such as reaching, forward motions or transfers. A lot of researchers have spent a large amount of money in developing cushions to make sure that wheelchair users will be comfortable in their chairs. Because of this you now have quite a choice of cushions based on your needs. Several factors are needed to consider when choosing a cushion. This includes the weight of the person, sitting balance, extent and type of deformities, duration of time he will spend in the wheelchair and skin condition among others.

To make sure that you are comfortable in using your wheelchair it is important that you check it for any signs of wear and tear everyday. You would not want to get in an accident and risk harming yourself, so make it a point to check it at least once in a couple of days if you cannot do it everyday. Remember that many different materials and combination of materials are used in a wheelchair, all of which have both positive and negative characteristics. By better understanding the features and parts of your wheelchair, you will be better able to make choices about your wheelchair. Anytime you need to change parts of your wheelchair make sure that they are compatible with you and your wheelchair needs. After all, comfort is important for a disabled person to be a net contributor in society.

Two Great Tools To Help You success on Article Marketing and Website Promotion

Вторник, Март 30th, 2010

Two Great Tools To Help You success on Article Marketing and Website Promotion

Get quality links through article writting and directory submission! Here are Incredible tools to do it easy.

Keywords:
article distribution service,article marketing service,article submission services,article submit,article writing,articles directory backlinks,content development,email marketing ezine,free article directory,free articles,online article submission,publish internet articles,publish your article,reciprocal link building,submit articles directory,submit articles online,submit free articles

If you’re in the SEO / SEM game, then you’re undoubtedly aware that link trading is a thing of the past and article marketing is all the

rage. Article marketing has caught on as one of the most powerful and effective way to reach targeted audience. Many online authors

including internet marketers know the effectiveness of article marketing. Article writing is one of the most incredible website promotion

tactic used in the online marketing world; Article marketing is a great way to build links to your website and improve your search engine

optimization results

Articles can almost be written at will and if sustained will generate lots of targeted traffic and money. Articles are also really good for the purpose of

syndicating the content to potentially thousands of article directories and ezines, with a backlink to your site which is good for link

popularity, search engine ranking and traffic.

If you’re looking for the quickest and easiest way to create articles for your website and for article marketing, you need to get Jonathan

Leger’s Instant Article Wizard Pro

I highly recommend Instant Article Wizard for your article marketing efforts. Instant Article Wizard makes my life easier and really helps

with my bum marketing efforts.

Instant Article Wizard helps you create high quality articles with ease. It will take a set of keywords that you provide and help you

identify subtopics around which to create a top-quality article. It is not limited to gathering research for only articles in the English

language.

Instant Article Wizard has the ability to make you look like an expert in any niche you choose. Instant Article Wizard is aimed at anyone

who seriously wants to create high quality articles as a method of marketing their web site with the least amount of fuss.

Articles can be written in less than 30 minutes, submitted to ezines within the hour and making you money within days. With that said, now is the time to start taking your business seriously. There are legitimate ways to increase your search engine ranking

that will always be effective at not only increasing your search engine ranking, but also at building your credibility in your chosen

niche, generating quality leads to your business, and not to mention, getting your name and business in front of lots of people around the

world.

What’s this method I’m referring to? Article Submission. Yes, you heard me right… Article Submission really isn’t anything shockingly

new, but the problem up until now has been the fact that although submitting your articles to article directories was an incredible way to

increase your search engine rankings, it took one heck of a long time to actually find these directories, and then fill in all of the

required criteria for submission.

This is where the brand new, free software program created by Brad Callen and Bryxen Software, Inc. comes into play. This software will

allow you to submit your articles to literally hundreds of popular article directories all over the world. Only a few mouse clicks and

you’ll be able to instantly submit your articles. It’s taken the tedious process of finding and filling out these submission forms,

incredibly easy and fast.

To learn more about Article Submitter and other tools that help you to writte, submit and publish your article in entire web. You can download a free copies, by visiting the link below:

http://www.ArticlesTools.WebPromotion-SeoEasy.com

Fishing For Leads – The 5 Steps

Вторник, Март 30th, 2010

Fishing For Leads – The 5 Steps

If you have a new experience everyday, you will lead a fulfilling life.

I had one during my summer holidays, when I went out fishing for mackerel. After the trip, I had an epiphany – I felt I was now able to explain easily, in 5 steps, how small companies can effectively increase their business.

We start with an anecdote, which captures the essence of the 5 steps, and hopefully will help you land next year’s profitable catch.

The first thing that I noticed when I g…

Keywords:
marketing, lead generation, profit, sales, sales marketing, increase sales, business development

If you have a new experience everyday, you will lead a fulfilling life.

I had one during my summer holidays, when I went out fishing for mackerel. After the trip, I had an epiphany – I felt I was now able to explain easily, in 5 steps, how small companies can effectively increase their business.

We start with an anecdote, which captures the essence of the 5 steps, and hopefully will help you land next year’s profitable catch.

The first thing that I noticed when I got onto the small boat at the harbour in Enniscrone, Co. Sligo, was the cleanliness and order of the boat. The skipper in charge had all of the rods, upright, with their lines neatly tucked away, in holders. The holders were made out of piping, about 30cm long, which had been welded to the side of the boat.

A simple, inexpensive aid had made me sit up and pay attention. This skipper thought about his customers, and this device left a strong impression. We then got a very short lecture on safety, checked we had our life jackets on, and off we went. About 12 of us!

Finding your target market
About 12 minutes later, the skipper stopped the boat, and told us we should find some mackerel here. He explained that the lures on the hooks looked just like what mackerel wanted to eat. It certainly was not something I would have fancied!

He explained that through his experience and the help of a little sonar gadget on his boat, that he knew there was a shoal of fish below. We all slung our rods over the side and dropped our lines.

Reeling in the sale
Now I don’t know about you, but this was totally new to me. I wound up the line frantically, as soon as I felt a tug, and hey presto, there were three fish dangling off the hooks. I started flailing about, one jumped off before I even got it in over the side, and when I was trying to reel it in the final bit I lost an other one. The one that I got in, I lost down the gutter when I finally got it off the hook.

The skipper explained to me, that once a fish took the bait, I should give a quick tug on the rod, to make sure it was firmly hooked. I should then take my time, to reel it in. Secure the rod in the holder, with the fish hanging over the bucket and deal with them one by one – I did, and I ended up with 20 fish, which delighted me, as I had set a target of 10, since my friend had caught 9 on his first time

1. So what are the lessons for marketing – if you are still with me, and have not already got most of them, here they are in business speak;

2. Set goals and targets that are realistic, and based on some valid foundation or research.

3. Have simple procedures set up, to make it easy to operate and for your customers to conduct business with you.

4. Speak in your prospects language, about what they want – it’s a bit like the fish bait, unlikely that strawberries and cream will catch many mackerel!

5. Once you know what your prospects like, find out where they are, do some research and target them accordingly – as in our example, not much point in putting down shark bait in a shoal of mackerel.

Once you get your customers attention, or have a lead, qualify it, and ensure you follow up at all time to close the sale.

Again the use of a good sales process is essential here.
The bottom line, if you know what problems or desires your customers have, and you can solve or fulfill these, while providing value for money, you will always be a winner.

And if you don’t know the answer to that question, go ask the people who have already bought from you – they do!

How To Build A List Of Eager Subscribers

Понедельник, Март 29th, 2010

How To Build A List Of Eager Subscribers

Every online business provides great service to generate satisfaction among their customers. As each and every customer receives satisfaction over their products or the services they get, there is a great chance that they will become a return customer and buy again. Better yet, they will recommend you to other people that could generate more business for you and your site.

As more traffic is driven to your site, you can entice many of them to subscribe to your mailing list…

Keywords:
internet marketing, email marketing, list marketing, online business, List Building,Opt-in list

Every online business provides great service to generate satisfaction among their customers. As each and every customer receives satisfaction over their products or the services they get, there is a great chance that they will become a return customer and buy again. Better yet, they will recommend you to other people that could generate more business for you and your site.

As more traffic is driven to your site, you can entice many of them to subscribe to your mailing list or opt-in list. This is a list where in website visitors agree to be sent promotional materials such as newsletters, catalogs and such that could keep them updated about your site or the niche of your site. These promotional materials are sent via e-mail to the members of the list in different time intervals.

When using e-mail as the media of your marketing and advertisements, you eliminate the need for high costs. Email is free and if you can manage to make your own promotional advertisements you can also save a bundle there. With an opt-in subscribers list, you are pretty sure that what you are sending out is received, viewed and read by the subscribers and not simply being deleted. They have signed up for service and have consented in receiving it.

This means that there are constant reminders to your subscribers about all your products, new products and services as well as any promotions and special deals you are having. There is also the chance that they can be forwarded to other potential customers as they tell their friends and families about you and your site.

Of course you should be also aware that a subscriber may unsubscribe when they feel that they are not getting what they want or expected. Make sure that they are satisfied with your opt-in marketing strategies and keep them excited in receiving your newsletters and catalogs. Here are some tips that can help you build a list of eager subscribers.

Make your promotional materials interesting and fun. Try to use a little creativity but not too over artsy. Build around what your product or service is about. For example; if you are selling car parts, put some pictures of what is new in the auto parts world, a new wing door possibly that can fit any car and make it look like a Lamborghini.

Try to research what people are looking for, these way, you stay one step ahead of them all the time and you will be their bearer of new tidings. They will be eager to receive what you are sending them because they new you always have fresh and new things to share with them.

Write good articles that can be very informational but light at the same time. If your subscribers enjoy your articles, they will go to your site by clicking the links that you will be putting on your newsletter to read some more. You can provide articles that can connect to many people. Be diverse in your articles. Put something humorous, then put something informational, then put something that has both.

Are you wary about this because you don’t like writing? No problem, there are many professional and experienced article writers that can do the job for you for minimal fees. They know what they are doing and can provide the need that you have for your newsletters, the money that you pay for your articles are going to be met by the many sign-ups and the potential profit from the sales that you will get.

Create and send an E-book to your customers about anything that is related to your business or site. Use your knowledge and expertise in the field you have chosen to help other people who are similarly interested. Offer this e-book for free. You can write about anything informational and helpful to your subscribers. For example; you can do manuals and guides in so many things. This e-book could be used as a reference for many people.

Share this e-book with everyone, even other sites; just make sure that they don’t change the links in the e-book that will lead people to your site. If you want, you can always get some people to write it for you just like your articles. Your investment once again will be covered by the great marketing this will generate.

Add e-coupons in your newsletters that will help them avail to special discounts. Put a control number in your e-coupon so that they can only be used once. When people get discounts that can be found in your newsletters, they will be eager to receive your newsletter in anticipation of what you are promoting next.

If your subscribers can get benefits from your newsletters, they will be very eager to receive them. Just don’t flood your mailing list with mails so that you don’t annoy your subscribers.

How To Handle The Top 10 SME Sales Objections – Part I

Понедельник, Март 29th, 2010

How To Handle The Top 10 SME Sales Objections – Part I

A Sale is considered closed when the buyer and seller reach agreement on terms for the buyer to take ownership of a product or service. To get to this stage, the seller normally has to “close” the sale, by asking the buyer for their business. This is where the buyer raises “objections”. Objections generally fall into three main types.

This article will explore the types of objection, how they arise and how to overcome and avoid them. Part II will then discuss the 10 most…

Keywords:
marketing, profit, sales, sales marketing, increase sales, close sales, overcome objections

A Sale is considered closed when the buyer and seller reach agreement on terms for the buyer to take ownership of a product or service. To get to this stage, the seller normally has to “close” the sale, by asking the buyer for their business. This is where the buyer raises “objections”. Objections generally fall into three main types.

This article will explore the types of objection, how they arise and how to overcome and avoid them. Part II will then discuss the 10 most common objections, and how to handle them to close the sale.

Potential customers generally raise objections for three specific reasons. Two of these are easily handled. The third however, normally points to a fundamental breakdown in the sales process. All is not however lost, and while most of these can be overcome, it is important to understand why they arose, and ensure future sales do not fall into the same trap.

Sales objection Type 1 – Negotiation Tactics.

Assuming that your buyer fully appreciates the value that your product will bring them, some still need to get a “deal”. The range of people looking for a deal can be entrepreneurs, professional procurement and government departments.

You must get the customer to reiterate the value that they are getting first and foremost. This will strengthen your negotiating position. If it is confirmed that they really need this, and that they truly believe that you have the best solution for them, you must make a judgment call. This in effect means that you must also look at the lifetime value of the customer, and whether winning the immediate negotiation, could affect future relationships. Remember, we must always strive for a win-win scenario, since good customers become long-term partners!

If you feel you need to still do a deal, try and throw something into the deal that they need. Why – because a discount comes straight out of your profit. Giving them a value added service, not only costs less, but it gives them a deal, while making their life as a customer even better.

Sales objection Type 2 – Competitor Planted.

Very few sales professionals operate in a vacuum. They normally have to face competitors at many different stages in the sales cycle. The earlier you face them and help the customer reject them, the easier your job will become. Many top sales professionals, who know that their customers need to go out to tender, help the customers, write the Requests for Proposals (RFP). I always remind sales people that I work with – “if receiving an RFP is a surprise – losing it shouldn’t be!”

One of the competitive tactics, I teach, is to “Raise the Bar”. What this basically means is that if you’re neck and neck in a competitive bid, throw in some additional features or benefits, which the customer may need, that you know your competitor can’t deliver.

A great tactic, but what do you do if this happens to you? You need to test if this is a genuine requirement. You need to ask them how valuable to their business would having this requirement be. You also need to confirm whether or not it is a sale breaker. If it is, then either walk away, or see if you can match their need in a way that still benefits both parties.

Sales objection Type 3 – Genuine Concern, or an Expectation Gap.

The final type of objection arises normally due to a lack of qualification, or indeed not following an appropriate sales process. If at the close, a potential buyer is still not convinced, then either you have closed too early, or you have not addressed all their concerns.

At this stage, you need to find out exactly what the issue it is. It may be one of lack of authority – they can’t actually make a decision to purchase, or is could be because they have not matched the value your product can give them, with their needs and expectations.

Price should certainly not be an issue, if your customer appreciates the value of the product or service. Size and financial viability also fall into this category, and there are a number of ways of turning these around to appease the customer’s concern

The most common reason, and indeed the easiest to solve, is the “prove it” objection. Like all others, this should be confirmed as the last remaining question, by asking something like – “If we can do or show you that, will you go ahead”. A selection of proof points may be a pilot, a reference visit or maybe a factory tour if you manufacture your own products.

Visit our website (InfoCenter page) to read Part II.

Recognition By The Happy Wanderer

Понедельник, Март 29th, 2010

Recognition By The Happy Wanderer

Quin Jerome is Sales Director with a clothing company. He is a talented talker and entertains major clients on a regular basis. One summer he was deputizing while the CEO was on vacation and found an entry in his planner that just said “11.00 – 12.00 Wander”. The CEO’s PA clarified that it meant walking the production floor to talk with the machinists. “But I don’t know what to say to them!” said the gifted raconteur.

Curiosity is the real key to uncovering performance tha…

Keywords:
employee, recognition, employee recognition, motivation, employee motivation, rewards, staff rewards

Quin Jerome is Sales Director with a clothing company. He is a talented talker and entertains major clients on a regular basis. One summer he was deputizing while the CEO was on vacation and found an entry in his planner that just said “11.00 – 12.00 Wander”. The CEO’s PA clarified that it meant walking the production floor to talk with the machinists. “But I don’t know what to say to them!” said the gifted raconteur.

Curiosity is the real key to uncovering performance that deserves recognition. Managing by wandering about (MBWA) is a technique first recognized in the 1980’s by quality guru Tom Peters. He found that some successful organizations got that way by encouraging managers to get away from behind their desks on a regular basis. With the emphasis on wandering, which is a slow process of following your nose, you will find yourself being drawn towards areas of the business you might not otherwise visit.

You may find yourself speaking to people who are hidden away from the light of day and by asking the who, what, where, when, why and how you’ll discover things about your own business that would never have been revealed to you otherwise. It’s not that your managers are hiding anything; they just want to let you know what they think is important and they edit out what they consider to be trivia.

Unfortunately one man’s trivia is another man’s hero’s journey and these examples represent the acorns that you will want to nourish. How can well focused behavior be copied by others in the company if it is not captured, highlighted and praised?

MBWA is in itself a form of recognition. If the senior woman or man can spend some of their valuable time talking to employees and asking their opinions, the employees must have value. This feeling can be reinforced by asking your people for their opinion about management decisions, company policy and rumors. Keep an open mind about their answers, understand their perspective and calm their uncertainties.

Simple questions can open up enormous opportunities. “What one thing could I do to help you with your job?” will always get a cheeky answer about swapping salaries but is usually followed up with the really simple stuff like: “We need better lighting”, or, “We need an electric fan in the summer”, or, “Can I replace the missing wheel on my chair?”; none of which will break the bank but all of which will improve their work experience.

Asking “What and who makes a difference to the performance of your department?” will start to reveal some of the activities that should be emulated throughout the business. People will be named who are seen as role-models in their approach to their work and to their colleagues. Remember that work is not all about hard graft. A good proportion of work is a social experience which should be as good humored and pleasant as possible to bring out the best qualities of your employees.

Electronic Business Cards: What are they?

Воскресенье, Март 28th, 2010

Electronic Business Cards: What are they?

Electronic business cards are calling cards minus the paper, graphics and text. These cards are files that contain information in multimedia format.

Keywords:
business, cards, printing, electronic

We can really no longer escape the wonders of modern technology. Every where you look and everything you do the virtual market has plagued our lives. This technology has indeed proven to be helpful and beneficial to all. Businesses have also benefited from this technology. What used to be costly and lengthy business transactions can now be done in just a few hours or even minutes. Even business cards can now be done electronically. But what are these so called electronic business cards?

Basically, electronic business cards are calling cards minus the paper, graphics and text. These cards are files that contain information in multimedia format. The information is usually in the form of URLs, logos, images, and text among others. There are several advantages of electronic business cards. Firstly, they can save time and effort from not having to design and print the cards. Aside from saving time and effort, they also allow automatic exchange of information provided that both parties are running on devices that can communicate with each other. Additionally, electronic cards are considerably small so they can be easily attached to emails and they can be easily added to an address book or to a contact manager.

For example you need to attract more customers to avail of your products or service. Since most people today are virtually connected, sending them electronic business cards can be a good way to invite them to try your products. They are a cost effective way of marketing your business. Once you have attached your business card in your email program every email that you send will contain these cards adding to a more professional and attractive look. Of course, you have to make sure that your electronic business card has been designed to enhance the image of your comply. Remember that people respond to a professional image because this gives them a sense of security that they can trust the company to provide them good service.

Whatever your business is, using electronic business cards aside from the standard cards can be very useful. Nonetheless, the real success of a business comes from the people who are putting their services and talents at work. The electronic part is just motion not skill. Hence, creating electronic cards is just a cog in the business. Just the same, make sure that every email and business card that you send help promote your image as a professional that can be trusted in providing products and services.

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